Privacy Policy

Last updated: 09/11/2026

Garage Floor Masters (“we”, “us”, “our”) respects your privacy. This policy explains what

information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT

When you contact us, request an estimate, or become a customer, we may collect:

– Your name

– Your phone number

– Your email address

– Your service address

– Details about the work you are asking us to do

We collect this information only when you give it to us — through a form on our website, over

the phone, by text, or in person.

HOW WE USE YOUR INFORMATION

We use your information to:

– Respond to your questions and requests

– Schedule and confirm your estimate appointment

– Send you your quote and project information

– Keep you updated about your installation

– Follow up after the work is finished

TEXT MESSAGING

When you give us your phone number, you agree that we may contact you by text message about your

estimate, your appointment, and your project.

What we send: appointment confirmations and reminders, estimate and quote information,

scheduling updates, and replies to questions you send us.

Message frequency varies depending on your project. Message and data rates may apply.

To stop receiving text messages, reply STOP to any message from us. You will receive one final

message confirming that you have been unsubscribed, and we will not text you again.

For help, reply HELP to any message from us, or call us at 865-346-3818.

No mobile information will be shared with third parties or affiliates for marketing or

promotional purposes. Information sharing to subcontractors in support services, such as

customer service, is permitted. All other use case categories exclude text messaging originator

opt-in data and consent; this information will not be shared with any third parties.

We do not sell your phone number or your personal information.

HOW WE SHARE YOUR INFORMATION

We share your information only with the service providers who help us run our business — for

example, our scheduling and customer management software, and the crews who perform your

installation. They may use your information only to do work on our behalf.

We may also disclose information if required by law.

DATA RETENTION

We keep your information for as long as you are a customer and afterwards as needed for

warranty, tax, and legal purposes.

YOUR CHOICES

You may ask us to correct or delete your information at any time. To do so, contact us using the

details below.

You may stop text messages at any time by replying STOP.

You may stop marketing emails at any time using the unsubscribe link at the bottom of the email.

CONTACT US

Garage Floor Masters

2925 NW Park Drive
Knoxville, TN 37921

Phone: 865-346-3818

Email: contact@gf-masters.com